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Behind the uniform: the surprising jobs that keep a cruise ship running
From ice cream tasters to resident astronomers, cruise ships are home to an extraordinary cast of behind-the-scenes specialists. We go below decks to meet the people in surprising jobs who keep life at sea running.
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Henry Sugden
Formerly Digital Editor at Condé Nast, Henry now leads editorial at Cruise Collective, charting the world one voyage at a time.

A modern cruise ship is closer to a small town than a floating hotel, with its own power plant, waterworks, theatres, labs and (on one famous liner) kennels. That scale breeds some gloriously unexpected careers at sea. Meet a few of the specialists you’ll never notice who quietly keep the magic going.


The astronomer who brings the night sky indoors

astronomy at sea

Viking’s Orion introduced a 7K “Explorers’ Dome,” a planetarium‑like theatre, and sails with a Resident Astronomer who leads talks and stargazing sessions on deck, sometimes piping telescope views directly to the dome. 


The kennel master on the only pet‑friendly ocean liner

Queen mary 2 kennel
Queen mary 2

Queen Mary 2 is uniquely equipped with 24 kennels for transatlantic pets, complete with an owners’ lounge, a Liverpool lamppost and a New York fire hydrant for home comforts. As Cunard puts it: “You may walk or feed your pet on board, or our Kennel Master can take care of this for you.” 


The brewmaster crafting beer at sea

brewing at sea

Carnival introduced North America’s first cruise‑ship brewery on Carnival Vista. Brewmaster Colin Presby keeps tanks bubbling with small‑batch IPAs and stouts and says, “The best way to get fresh craft beer on the ship is to make it right here.” Tours and tastings are part of the fun. 


The gelato artisan with Italy’s official seal

making gelato

On select Princess ships, the onboard gelateria carries Italy’s Ospitalità Italiana certification (audited annually) meaning the gelato is made fresh on board with certified ingredients and equipment. Princess president John Padgett calls it “a tremendous extension of our Italian heritage,” and yes, you can taste the difference.


The resident scientists who turn passengers into researchers

on board scientists

Expedition lines now embed science teams on board. Hurtigruten’s “Resident Scientists” host hands‑on lectures, run labs and lead citizen‑science projects (i.e. seabird counts and microplastic sampling) so guests contribute to real research while exploring remote coasts.


The provision master quietly feeding a small city

provisions master

Every croissant, carrot and coffee bean is tracked. The ship’s F&B inventory team, led by a Provision Master, receives, quality‑checks and issues thousands of SKUs (that's Stock Keeping Units, to the layman) across refrigerated and dry stores, coordinating orders with department heads and reconciling it all in the onboard accounting system. 


The laundry boss processing mountains of linens

industrial laundry

Below the waterline, industrial tunnels of presses and tunnel washers work around the clock. Norwegian’s behind‑the‑scenes tour estimates “four tons of laundry every day,” from towels to tablecloths to stage costumes, all sorted and sanitised to exacting standards. 


The environmental officer, guardian of the waterline

environmental officer

An Environmental Officer monitors everything from waste segregation and emissions records to water treatment and MARPOL compliance, and trains crew in the process. On Disney Cruise Line, it’s a defined officer‑level post with shipwide responsibility for environmental operations and auditing. 


The stage automation tech behind Broadway‑level shows

stage crew

That flying chandelier or acrobat’s winch is controlled by a theatre automation team. Cruise entertainment departments recruit automation technicians and riggers to program lifts, safety‑check harness points and run show cues with millimetre precision at sea.


The watermakers and the engineers who run them

water engineer

Fresh water isn’t bunkered in vast tanks; ships make most of it. Lines like Carnival explain that potable water (again, for the layman, this is drinking water) is produced on board by reverse osmosis or evaporators, then chlorinated and rigorously tested before it reaches your tap. It’s a technical ballet of pumps, membranes and chemistry that runs 24/7. 


The IT officer keeping you online in mid‑ocean

IT team

From point‑of‑sale to satellite links, shipboard IT teams keep a floating network alive. When Royal Caribbean Group rolled out SpaceX Starlink fleetwide, CEO Jason Liberty called it “game‑changing internet connectivity,” enabling reliable video calls and streaming far offshore; no small task on a moving steel island. 


The ice navigator who reads a shifting seascape

GettyImages-1317717208.jpg

On polar itineraries, lines bring aboard ice navigators, specialist officers who interpret satellite imagery, berg density and weather to plot safe passages. IAATO notes that Antarctic operators also engage dedicated ice pilots and adhere to strict environmental and safety standards for close‑quarter ice operations.

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